Workspace

Language, timezone, and date format

Settings has five tabs: General, Churnhook, Billing, Stripe, Email. Language, timezone, date format, organization name, and password live on General. Recovery switches, Ticket language, and live toasts live on Churnhook — see Recovery and Live notifications. Logo, footer, and sending domain live on Email — see Email branding.

Organization name is the workspace name in the sidebar, on email wrap, and on public offer pages. Only the owner can edit it.

Language is yours — this operator, this browser. It applies to the product, but doesn't change when emails send or how times are shown.

Timezone is one clock for the whole workspace: every teammate sees the same times, wherever they are. Sequence waits and recovery emails follow this clock.

Date format is yours — this operator. It only changes the order of day, month, and year on screen.

Until you pick one, the format follows your language.

Password

If you sign in with email and password: current password, new password, confirm (8 characters minimum). After a change, this browser stays signed in; other devices need to sign in again.

A Google-only account has no password — the card explains that, it doesn't create one. See Security & data for reset by email.

Who can change what

Only the owner can change the organization name, the workspace timezone, recovery switches, and Ticket language on Churnhook. Every signed-in operator freely picks their own language, their own date format, and their own password.